Refund policy
Return Policy
1. Return Window
- 7 days to initiate a return.
- Clock starts upon carrier delivery confirmation.
- Late requests automatically denied.
2. Strictly No Buyer's Remorse
- All sales are final.
- No returns for fit, color, or change of mind.
- Returns accepted only for gross description errors.
- Authentic vintage wear is not an error.
3. Final Sale Categories
- Fragile items are strictly final sale.
- Includes glassware, ceramics, porcelain, and mirrors.
- Includes neon signs and large furniture pieces.
- No returns accepted under any circumstance.
- Inspect photos carefully before purchase.
4. Return Eligibility
- Item must match original shipping condition.
- No alterations or repairs allowed.
- Cleaning or polishing voids return eligibility.
- Original tags and packaging required.
5. Return Shipping & Fees
- Buyer pays all return shipping costs.
- Trackable shipping service is mandatory.
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Insurance matching full purchase value required.
- Buyer retains liability for return damage.
6. Refund Process
- Inspection occurs within 3 business days.
- Refund issued to original payment method.
- Original shipping fees are non-refundable.